Anomaly detection prevents wastage
Customer Story

Anomaly detection prevents wastage

S11 is one of Singapore’s largest dormitory operators. Utilities consumption accounts for 20% - 30% of the dormitories’ revenue* and is one of the biggest monthly expenses after deducting land rental. COVID-19 brought about greater awareness of hygiene and cleanliness, leading to a significant increase in water consumption, and hence of utilities expenditure. Leaky taps, toilets and pipes if left unfixed, also add to water wastage and revenue loss.

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Business Goals

S11 wanted to optimise water consumption to manage costs and sustainability concerns at two dormitories – PPT Lodge 1B and Changi Lodge 2.

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Improve their operational efficiency

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Utilise technology to streamline processes

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Not knowing soon enough

The traditional method of monitoring usage such as monthly meter readings resulted in:

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Slow detection of irregularities or inefficiencies

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Water wastage when leaks are not detected early enough

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Unnecessary racking up of costs

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Setback in sustainability efforts

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Know more, manage better

Identifying a problem is the first step in fixing it. SP Digital deployment of GETTM Insights entails:

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Smart meters provide precise data on water usage

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A comprehensive overview of consumption patterns via web-based dashboard enables identification of wasteful practices and potential water leaks

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Early alerts on possible anomalies so they can be investigated and fixed quickly

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Detailed data and analysis for improved tracking and management of utilities costs and carbon emissions

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Installing and interfacing smart meters with existing systems is easy; using wireless sensors avoids disruption

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Greater efficiencies and less water wastage

Switching to an automated system allows S11 to access precise data, take action, and optimise efficiency:

Enable facilities team to take action to reduce usage

Optimise water consumption to reduce expenditure and carbon footprint

Improve maintenance planning through remote monitoring and control

*S11 group founder on running migrant worker dorms & why communal living cannot be avoided Mothership, August 03, 2020, https://mothership.sg/2020/08/dorm-operator-s11-jonathan-cheah/


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